Privacy Policy

How we collect, use, and protect your personal information.

At Potato Stop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place orders, or interact with our services.

Last Updated: March 8, 2025

By using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

  • Name, email address, phone number, and delivery address
  • Payment information (credit card numbers, billing address)
  • Account credentials (username and password)
  • Order history and preferences
  • Profile information and photographs
  • Communications with our customer service team

Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • IP address and geolocation data
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies
  • Mobile device identifiers and settings

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Creating and managing your account
  • Providing customer support
  • Sending order confirmations and updates
  • Improving our products and services
  • Personalizing your experience
  • Processing payments
  • Sending promotional offers and marketing communications (if you opt in)
  • Analyzing usage patterns and trends
  • Preventing fraud and enhancing security
  • Complying with legal obligations

3. Sharing of Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share information with third-party vendors, delivery partners, and service providers who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may share information to protect our rights, privacy, safety, or property, and that of our customers or others.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. These technologies help us:

  • Keep you logged in to your account
  • Remember items in your shopping cart
  • Understand how you use our services
  • Personalize content and advertisements
  • Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We take the following steps to protect your information:

  • Use of encryption when transmitting sensitive information
  • Implementation of access controls and authentication measures
  • Regular security assessments and monitoring
  • Employee training on data protection practices
  • Physical safeguards for our facilities and systems

6. Third-Party Links

Our website and mobile application may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly. If you believe we might have any information from a child under 13, please contact us immediately.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access: The right to request access to your personal information.
  • Correction: The right to request correction of inaccurate information.
  • Deletion: The right to request deletion of your personal information.
  • Restriction: The right to request restriction of processing of your information.
  • Data Portability: The right to receive your information in a structured, commonly used format.
  • Objection: The right to object to the processing of your information.
  • Withdraw Consent: The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Even if you opt out of marketing communications, we may still send you non-promotional communications, such as order confirmations and customer service messages.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Potato Stop - Privacy Team

Email: privacy@potatostop.com

Phone: (555) 123-4567

Address: 123 Potato Street, Food City, FC 12345

13. Data Protection Officer

If you are located in a region with applicable data protection laws, we have appointed a Data Protection Officer who can be contacted regarding any data protection matters:

Email: dpo@potatostop.com

We will respond to your request within the timeframe required by applicable law.